Returns & Exchange Policy
Return Policy
We want you to be completely satisfied with your purchase. If youre not happy with your order, you can return it within 7 days of delivery.
Conditions for Returns
- Item must be unused, unworn, and in original condition
- All tags and labels must be intact
- Original packaging must be included
- Return must be initiated within 7 days of delivery
Exchange Policy
We offer size exchanges within 7 days of delivery, subject to availability. The item must meet all return conditions listed above.
How to Initiate a Return/Exchange
- Contact us via WhatsApp at +92 339 4028948
- Provide your order number and reason for return/exchange
- Our team will guide you through the process
- Pack the item securely in its original packaging
- Ship the item back using our provided courier details
Refund Process
Once we receive and inspect your returned item:
- Refunds will be processed within 5-7 business days
- Amount will be refunded to your original payment method
- Shipping charges are non-refundable
Non-Returnable Items
- Sale or discounted items
- Items marked as Final Sale
- Customized or altered items
Contact Us
For any questions about returns or exchanges, please contact us via WhatsApp at +92 339 4028948 or email at support@shopverx.com.